♥ I promise to do everything possible in my power to get you the best product possible.
♥ I will do everything I can to make this process smooth, simple, and even fun for you.
♥ I will do as many revisions and/or changes to your Ketubah text and design until your complete satisfaction.
♥ I review images before printing to check for resolution, color, content and quality.
♥ We work very hard to make sure that you receive a high quality product and that it meets our high standards.
♥ Orders will only be printed after you give us your final approval of the digital proof.
♥ If your product was damaged during shipping, Please let me know and I will send you a new one to replace it.
RETURNS AND EXCHANGES
♥ Do to the nature of the products and customization, I don’t accept returns or exchanges
but please contact me if you have any problems with your order and I will do anything in my power to help.
♥ For all regular time frame orders: If you changed your mind and want to cancel your order, you can do so within 7 days of your purchase and I will fully refund you.
♥ If you wish to cancel your order after I started working, but before you have approved your ketubah for print, I will refund 50% of the total cost of your ketubah (not including rush fees).
♥For all rush order: 100% non-refundable.
♥If your product was damaged during shipping, Please let me know and I will send you a new one to replace it.